Org: Helix Health Network·Environment: Production
MFA active
Dr. Lin Chen
Clinician
LC
Home

Command Center

Operational snapshot of trusted data, compliance posture, risk, and integrations.

Total patients
248,917
+1.2% MoM
Active records
1.84M
+38k this week
Data quality score
92.4%
+0.6 pts
Compliance posture
A-
HIPAA, NIST 800-53
Open risks
17
3 critical
Failed integrations
2
of 14 sources

Attention required

View all
  • critical

    PHI exposure detected — outbound email

    Security

    DLP blocked attachment containing 412 patient identifiers (Pinecrest Outpatient).

    1h
  • high

    EHR feed lag exceeds SLA

    Integration

    Epic HL7 feed latency 38m (SLA 15m). Last successful batch 2h ago.

    2h
  • medium

    412 duplicate patient candidates

    Quality

    MDM match confidence 0.78–0.91. Awaiting steward review.

    6h
  • medium

    AI query flagged for review

    AI

    Population-level export request requires Compliance Officer approval.

    3h
  • high

    Consent gap — 89 patients

    Compliance

    Research consent missing for cohort scheduled for analytics extract.

    12h

Risk trend (14d)

Open risk events by severity

Data freshness

Source latency vs SLA

  • Epic EHR12m · SLA 15m
  • Cerner EHR2m · SLA 15m
  • Optum Claims60m · SLA 240m
  • Salesforce CRM5m · SLA 30m
  • Stanley RTLSlive · SLA 1m
  • Quest Lab SFTP360m · SLA 60m
  • M-Files Docs9m · SLA 60m

Recent AI queries

Governed, citation-backed

  • Patients with missed 30-day discharge follow-up at Lakeview

    Dr. Priya Raman·8 min ago·PHI
  • Trend: incident reports by facility, last 90 days

    Compliance Officer·26 min ago·Population
  • Why does pt-005 have low data confidence?

    K. Ahmed (Steward)·1 hr ago·PHI
  • Top 10 facilities by claim denial rate

    Analyst·2 hr ago·Population

Recent PHI access

Continuously audited

  • Dr. Lin Chen

    Viewed chart · pt-001

    Allow
    3 min ago
  • Dr. Priya Raman

    Updated medication · pt-002

    Allow
    11 min ago
  • K. Ahmed

    MDM merge review · pt-005

    Allow
    32 min ago
  • j.harper@org

    Email attachment · (412 records)

    Deny
    1 hr ago

Integration health

All integrations

Epic EHR — Production

EHR

Lag
Last sync12 min agoErrors38

Cerner EHR — Pediatrics

EHR

OK
Last sync2 min agoErrors0

Optum Claims Feed

Claims

OK
Last sync1 hr agoErrors4

Salesforce Health Cloud

CRM

OK
Last sync5 min agoErrors1

Stanley RTLS Tags

RTLS/IoT

OK
Last syncLiveErrors12

Azure Active Directory

Identity

OK
Last syncLiveErrors0

Quest Diagnostics SFTP

SFTP/API

Error
Last sync6 hr agoErrors1

Document Repository (M-Files)

Documents

OK
Last sync9 min agoErrors0